The best coffee shop POS solutions offer a wide array of features specifically chosen to help café businesses prosper, such as affordability, easy usability, and more. While these features provide functionality that is essential for the profitable operation of your coffee house, the most critical feature coffee shop POS solutions can offer is reliability. Your point of sale system plays such a central role in all the business operations in your coffee shop that if your POS solution ever stops working, your business can suffer a severe blow to its profitability. Every minute your POS is out of commission, your coffee shop will be suffering losses: the loss of profits from the orders that cannot be processed, and the loss of business from customers seeking other vendors to satisfy their caffeinated cravings. Fortunately, Calypso’s coffee shop POS solutions are specifically designed to provide continuous, reliable operation in even the most hectic coffee shop environments.
At Calypso, we work from the very first contact to ensure your point of sale solution operates flawlessly. One of our dedicated service representatives will work closely with you to assemble a complete Calypso POS solution that has the coffee shop point of sale software, hardware, and peripherals you need. When your coffee shop point of sale solution arrives, you will find clear, easy to follow step-by-step installation instructions. Once your new POS system is up and running, Calypso helps to ensure you that you and your staff know how to operate it correctly so you can take advantage of its many features. We offer several training and programming packages so you can choose the one that best fits your budget and training needs.
Some coffee shop POS solutions run on the Windows operating system, leaving them prey to the various vulnerabilities that Windows machines suffer from, including glitches, crashes, and viruses. Calypso’s reliable coffee shop POS solutions feature Windows-free operation, so you are can count on continuous, worry-free operation at all times. If an issue ever arises, or you have a question about your POS system, Calypso’s Full Service Help Desk Support is always available. We never use an answering machine, so you can always reach our experienced, bi-lingual representatives at any time, day or night, 365 days a year. Our knowledgeable support representatives employ sophisticated online diagnosis and troubleshooting programs that allow them to resolve most issues right over the phone, getting you back to work with just one phone call.
For the rare cases that require further assistance, you can rely on Calypso’s local Field Service technicians to resolve your coffee shop POS problem quickly. Our knowledgeable POS technicians are dispatched from nearby local locations, quickly arriving in a fully stocked van to get your coffee shop back up and running in a hurry. All of our coffee shop POS tech support representatives come equipped with a large assortment of monitors, hardware, and parts so you never have to face long delays waiting for parts to ship from across the country. Calypso offers several POS support and service options from which to choose, allowing you to select the plan that best fits your budget and support needs.
In addition to offering exceptional reliability, Calypso’s POS for coffee shops have all the features you need to run a profitable coffee shop operation: integrated payment processing, time and payroll features, and on the fly menu management that makes menu changes a breeze!
Contact Calypso today at 800-771-7100 to discover all the ways Calypso’s reliable coffee shop POS solutions can help ensure your coffee shop success!